WHY WE COLLECT YOUR INFORMATION?
Users can visit our site anonymously. We collect personal identification information from Users only if they voluntarily send us such information. All information collected by Rich Web is used for internal business purposes, except as previously described. We collect information mainly:
To be able to provide services.
Generating reports for the provided services.
To personalize your experience and allow us to provide the type of services and offers of products in which you are most interested.
To improve our platform to better serve you.
That we could better serve you in response to your requests in customer service.
Manage the contest, promotion, survey or similar.
To process your transactions quickly.
Report changes that may affect you.
To send periodic emails regarding your order or other products and services.
We NEVER track users without their permission. If you notice any option or code that is not user-friendly or will output any data by default, let us know about such cases using the”Contact Us” tool .
Our Refund PolicyYour purchase of Rich Web products is final. Our refund service is billed in advance on a monthly, half-yearly or yearly basis and is non-refundable, except for the first 30 (thirty) days, which are covered by the money back guarantee. Within that period there are some cases for refund
- Dysfonction of the product which come from our product, and can not be fixed
- Absolute dysfunction of our products
In the case of minor deficiencies that can be corrected, your payment is final.
We DON’T refund if:
- You mistakenly bought the wrong product (in this case, we make discounts if you purchase the right one)
- Do not like the product ( we gave all information and demonstration for you to be sure if the product is what you need)
- The product doesn’t have features you thought it should have ( free version is made to show how it functions and in user manual you can find all features that pro version has, also we have fast support that can answer all your questions)
- There is minor deficiencies, which can be corrected, but it is not given any chance for us to fix
- There are problems which come from other plugins or theme incompatibility
Being a customer, please get sure if you buy the right product, get sure it has all you need and use to ask questions before purchases in order to avoid problems.
Get ProductAll Rich-Web products are delivered only electronically. Boxed products, discs and manuals are not available.
Shipping: After the ordering process and a new email is being sent to you with the content of your product link. Then you are allowed to download the product.
If any trouble occurs during the download process, please immediately contact us via this form.
PROTECTION OF INFORMATION
Rich Web respect and pledge to protect your privacy and take and implement some physical, electronic and management measures that will allow us to perform our obligations. In addition, we try to work with such parties that adhere to the highest privacy and security standards. The platform is regularly checked for security gaps and known vulnerabilities to make your experience use the most secure.
Your confidential information is contained in secure networks and is available only to a limited number of individuals and third parties who have specific access rights to such systems and must follow the politics outlined in this document.
We apply various security measures when you place an order, enter, send or access your information to ensure the security of your confidential information.
You also have a role in protecting your privacy. In particular, please keep your passwords in a safe place and do not share with others. If you find unauthorized use of your account or other security problems, please contact us. In case of on-site temporary administrator support, FTP access to your site, we strongly recommend you to disable access as soon as the support action is completed. We will not use the administrator’s access, the FTP access provided by you, for any other purpose than the purpose that we requested for access without your explicit permission. However, you should be aware that the methods of electronic transmission and storage of data are not the perfect way, and therefore we can not give you guarantee for the absolute protection of your personal information.We use third-party servers to store your information. We conduct a thorough selection process to identify third-party storage vendors that use standard security mechanisms.
THIRD PARTY LINKS
Sometimes, at our discretion, we may include external links on our website. This can include various social media (Facebook, Twitter, Google+, Youtube, etc.), Widgets. These external services have separate and independent privacy policies. Therefore, we do not accept any liability for the content and activities of these linked sites. Nevertheless, we strive to protect the integrity of our site and welcome any feedback about these sites.
Rich Web complies with the Children’s Privacy Protection Act online and collect and request personal information from anyone under the age of 13 years. If you are under 13, please do not send us information about yourself, including your name, or your email address. Anyone under the age of 13 is not allowed to provide any personal information in Rich Web. If we find out that we have collected personal information from a child under the age of 13 years, we will delete that information as quickly as possible.
ACCORDING TO CalOPPA,WE AGREE WITH THE FOLLOWING:
CHANGES AND UPDATES TO THIS PRIVACY NOTICE